Duties:
This position will partner with internal team members (program managers), providing operational execution support to help project manage test campaigns (alpha/beta) for the company’s managed and unmanaged advertisers while maintaining quality and efficiency throughout the end-to-end testing process. The ideal candidate will have a strong background in social media advertising effectiveness and project management, along with a natural curiosity to understand how things work. They should be passionate about our platform, analytically minded, a great communicator, and able to partner with other XFN teams.
Responsibilities:
Own testing operational execution in coordination with internal teams supporting workflows such as, recruitment outreach, campaign QA, and performance tracking across multiple projects. Monitor and troubleshoot progress and performance of test campaigns to ensure overall program quality and consistency. Triage incoming requests, utilizing technology, superior customer service and judgment - Responding within a timely manner and working 1:1 in real time. Gather learnings and insights for both internal teams to help further develop and evolve our products, and for our advertising partners to help them achieve their marketing objectives. Actively participate, collaborate, and add value to weekly training and operational meetings. Quickly implement new practices Identify tool and process efficiency gains with analytical perspective.
Skills:
Ability to remain cool under pressure and effectively multi-task maintaining an exceptional level of quality.
Education:
Bachelor's Degree in advertising, marketing or related field preferred.
Responsibilities:
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